What does lifetime guarantee mean?
TP's lifetime guarantee against rust causing failure and wood rot applies to the first purchaser only and is intended to cover the play lifetime of the children for whom it was bought. This period normally equates to a maximum of ten years from date of purchase. This manufacturer' s guarantee does not affect your statutory rights.
What does rust causing failure mean?
The guarantee covers failure due to rust which is defined as a perforation or breakage of the steel tubing.Nuts, bolts and fittings are not covered by the lifetime guarantee. The guarantee is not a cover against surface rust for which maintenance instructions are included with the product. We advise that should surface rust appear it should be rubbed down with course sandpaper or wire wool and retouched with a non toxic galvanised paint suitable for outdoor use.
Do you sell the frame brackets of the Sherwood separately?
We do not sell the main frame brackets as spare parts. The only brackets that can be purchased are the Duo Ride brackets which are designed to fit our Sherwood frames only.
Do you need to take the Sherwood frame apart to add Duo Ride brackets at a later date?
No. The Duo Ride bracket comes in two parts so there is no need to dismantle your Sherwood frame to attach the bracket if purchased at a later date.
Can you cross fit Kingswood accessories with the Sherwood range?
No. The Kingswood accessories are bespoke to the Kingswood range and are not designed to cross fit with the Sherwood range.
Can you stain the Sherwood timber?
All Sherwood timber is pressure treated so staining is not necessary. However, if you do wish to stain it for aesthetic reasons, use any good water based wood stain available from a reputable DIY store
